Privacy policy
Last updated: December 5, 2025
Football Signature operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and payment details.
Account information including your username, password, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, as well as your past transactions.
Communications with us including the information you include in messages, customer support requests, or inquiries.
Device information including details about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, place an order, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain features and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to process your payments, fulfill your orders, remember your preferences, send notifications related to your account, handle returns or exchanges, create and maintain your account, arrange shipping, enable reviews, and provide a customized shopping experience.
Marketing and Advertising. We may use your personal information to send you marketing communications by email, text message or postal mail, and to show you relevant advertising for products or services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide secure payment and shopping experiences, and detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
Communicating with You. We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons. We may use your personal information to comply with applicable laws, respond to legal processes, enforce terms or policies, and protect our rights or the rights of others.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors and service providers who perform services on our behalf (e.g. payment processing, data analytics, customer support, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct us or consent to disclosure of information to third parties, such as for shipping or social media integrations.
With our affiliates or otherwise within our business group.
In connection with a business transaction such as a merger or bankruptcy.
To comply with legal obligations, to respond to requests from authorities, or to enforce our rights.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on them.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it.
Security and Retention of Your Information
While we take appropriate measures to protect your personal information, no method of transmission or storage is completely secure.
We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights may apply only in certain circumstances and may be limited by law:
Right to Access / Know – request access to personal information we hold about you.
Right to Delete – request deletion of your personal information.
Right to Correct – request correction of inaccurate information.
Right of Portability – request a copy of your data in portable format.
Right to Opt out of Sale or Sharing for Targeted Advertising – opt out of the processing of personal information for advertising purposes.
Managing Communication Preferences – unsubscribe from marketing communications while still receiving non-promotional messages like order confirmations.
If you are in the UK or European Economic Area, you may also have rights to:
Object to or restrict certain processing of your personal information.
Withdraw consent where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the details provided below.
Complaints
If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in. We will ensure appropriate measures are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: support@footballsignature.com
Address: Kinkerstraat 112B, Oud-West, Amsterdam, NH, 1053ED, Netherlands
For the purpose of applicable data protection laws, Football Signature is the data controller of your personal information.